Introduction
ZiptoGreen takes a collaborative approach in addressing environmental and economic challenges presented by residential energy consumption. Such an approach must be built upon mutual trust; therefore, protecting users’ personal information is a core ZiptoGreen value. This Privacy Statement describes how ZiptoGreen collects and uses the personal information you provide on our Web site, www.ziptogreen.com. It also describes the choices available to you regarding ZiptoGreen’s use of your personal information and the steps you can take to access this information and to request that we correct or delete it.
ZiptoGreen abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
If you have questions about this Privacy Statement, please send them to us by e-mail to privacyquestion@ziptogreen.com or write to us at the following address:
LaCour Incorporated, 2200 Century Parkway, Suite 260, Atlanta, GA 30345
If you have technical difficulty using our Web site, please contact our Webmaster at webmaster@ziptogreen.com.
To return to the ZiptoGreen home page, click here.
Watchdog Complaints
We encourage you to use TRUSTe’s Watchdog Dispute Resolution process to report and resolve privacy complaints you may have concerning ZiptoGreen or to report misuse of ZiptoGreen trademarks. If you choose to file a Watchdog complaint about ZiptoGreen, you will be required to provide your name, email address, city, state, country, postal code, name of the Web site, URL, and a description of the privacy issue you are reporting. Any additional personal information you provide on the Watchdog Complaint Form is optional; TRUSTe will use the information you provide to investigate your complaint and to send you a Watchdog Customer Satisfaction Survey once your complaint is resolved. We encourage you to complete the survey; whether you do so or not is entirely up to you.
Officially Participating Resources:
If you are an officially participating private or non-profit resource, we will use the identifying information you provide us (e.g., your name, address, email address and company information) to assist you in setting up your ZiptoGreen account, which will enable you to publish your marketing information via our content management system. Entities are permitted to provide links to existing content on the entity’s official Web site(s) that is consistent with the intent of ZiptoGreen’s content category. ZiptoGreen reserves the right to approve or disapprove the publishing of content. The entity is entirely responsible for the accurateness of their content.
If you provide us the personal information of others, including but not limited to, name and email address of an associate who will assist you in completing your account information, we will use that information only for the purpose of sending your associate a user name and password to access your account.
We will use your contact information to provide you with ZiptoGreen’s ongoing support and to communicate regularly with you. From time to time we will also offer you the opportunity to receive information about updates and improvements to our Web site and/or services offered by our third-party partners. We will not share your personally identifying information with these third parties, other than service providers, unless we have your explicit permission to do so.
We will use information submitted through our Web site to analyze the characteristics of our users in order to improve our services to them. We will occasionally provide aggregated statistics about our users in reports made available to our officially participating entities, to third parties, or to the general public. These reports will not identify individual users or entities.
Non-Official Resources:
Content
Links are provided to Web resources that are not official participants with ZiptoGreen. We select resources that appear to be credible and ethical, and that provide useful information to our users. ZiptoGreen, however, is not responsible for the accurateness of content provided by these links.
Applying for Participation
If you wish to learn more about participating with ZiptoGreen as an officially participating entity, click on our “About” page to learn more. You may apply for participation by providing your name, email address, phone number, and additional company information.
If you request information about additional ZiptoGreen programs, we will use the information provided to respond to your request, to assist you in the application process or to follow up with you about the programs and services in which you have expressed an interest. We will not share this information with third parties, other than service providers, without your explicit permission unless otherwise provided in this Privacy Statement.
You can ask us to delete the information you provided via our Web application form contacting us as privacyquestions@ziptogreen.com. You may unsubscribe to our e-mail communications with you by following the unsubscribe link at the bottom of our email communications or by communicating with us by e-mail at unsubscribe@ziptogreen.com.
ZiptoGreen Registered Users
ZiptoGreen Communications
We will use your contact information to occasionally provide you with ongoing support and to communicate with you. From time to time, we will also offer you the opportunity to receive information about updates and improvements to our Web site and/or services offered by our third-party partners. We will not share your personally identifying information with these third parties, other than service providers, unless we have your explicit permission to do so.
We will use information submitted through our Web site to analyze the characteristics of our users in order to improve our services to them. We will occasionally provide aggregated statistics about our users in reports made available to our officially participating entities, to third parties, or to the general public. These reports will not identify individual users or entities.
Unsubscribing to E-mails
Users may unsubscribe from any of our e-mail communications by following the unsubscribe link at the bottom of our email communications or by going to your “Account” page and clicking “Unsubscribe” to any or all of the communications.
If you use any forms we provide to submit information to ZiptoGreen, we will use the personal information you provide to assist you in your request. We also store the information you provide on our servers for accounting and analytic purposes.
Learn more about our Web Site information practices in the “For All ZiptoGreen Users” section of this privacy statement.
Changing Contact Information
ZiptoGreen identifies users by their e-mail address. If you wish to change your e-mail address, you must establish a new account using your new e-mail address. You must unsubscribe to any e-mail communications you are receiving in any active accounts to discontinue receiving emails.
For All ZiptoGreen Users
Survey Information
Occasionally, we conduct customer satisfaction surveys so that our users and clients can provide feedback on their experience using our Web site, their participation in our programs and their views on certain issues. Contact information requested in these surveys is optional. We use the survey responses to improve our programs and services to our users and clients. We also occasionally share this survey data with third parties, but only in aggregate form, i.e., without disclosing personal information or identifying individual users or clients.
Contact Us
If you submit personal information, such as your email address, to us by following the “Contact Us” link located throughout our Web site, we will use that information to respond to your question or request for information. We will not share your information with third parties without your explicit permission.
LaCour Incorporated, 2200 Century Parkway, Suite 260, Atlanta, GA 30345
Cookies
A “cookie” is a small text file that a Web site can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it easier to use certain site functions. The cookie transmits this information back to the Web site's computer. Many users do not know that "cookies" are being placed on their computers when they visit Web sites. If you want to know when this happens, or prevent it from happening, you can set your browser to warn you when a Web site attempts to place a "cookie" on your computer.
Cookies from our Web site may be employed in the following ways:
We use cookies to analyze how visitors, in the aggregate, use our Sites, in order to make our Sites as useful as possible for them. We do not use cookies to collect or store personally identifiable information.
When you visit a third-party advertiser on our Web site, the resource may use a cookie to track the purchase made from our Web site so that ZiptoGreen can be compensated.
When you complete a survey on our Web site, a cookie may be used to make it easier for you to use the survey form, and to ensure that we do not receive duplicate survey responses from any one respondent.
Web Site Analytics
We use a third party Web analytics service provider that uses cookies and Web beacons to help us analyze how users use this Web site and the effectiveness of our marketing search terms. The information generated by the cookie about your use of this Web site (including, without limitation, your IP address) will be transmitted to and stored by this service provider. They will use this information for the purpose of evaluating your use of our Web site and compiling aggregated reports for us. The information collected by our service provider and provided to us is not personally identifiable.
Information Automatically Collected by ZiptoGreen
Our servers automatically collect certain aggregated, non-personally identifying information, such as your computer’s IP address, how many users clicked on a particular link, service, or advertisement, the type of browser in use, and pages viewed, when you visit our Sites. We use this information to understand how visitors navigate through our Sites, to enhance your experience while using our Sites, and to make the materials we post as valuable to visitors as possible. We do not link this information to personally identifiable information.
Personal Information Sharing
We will share your personal information with third parties in the ways that are described above in this privacy statement. We will also share your personal information if we are required to do so by law, or if we believe that doing so is necessary in order to conform to the law, cooperate with law enforcement agencies, comply with legal process served on ZiptoGreen, or otherwise protect ZiptoGreen’s legal rights. From time to time we employ service providers to perform various functions involving personal information on our behalf. These service providers are prohibited from using this personal information for any other purpose. If ZiptoGreen becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy statement.
Please contact us at the address below for any additional questions about the management or use of personal information:
LaCour Incorporated, 2200 Century Parkways, Suite 260, Atlanta, GA 30345
Access to your Personal Information
When you use ZiptoGreen, we will make good faith efforts to provide you with reasonable access to your personal information including for the purpose of correcting this data or facilitating the removal of data if it does not meet a legitimate business purpose or is not necessary to meet legal requirements. ZiptoGreen will provide you reasonable access to your personally identifiable information, at no cost to you, except if doing so would require a disproportionate effort, within 30 days of your access request. If we cannot provide access within the 30-day period, we will tell you when we will provide access. In the unlikely event that we cannot provide you access to this information, we will explain why we cannot do so. To request access to your personally identifying information, contact us by email at privacyquestions@ziptogreen.com or by writing us at the following address:
LaCour Incorporated, 2200 Century Parkway, Suite 260, Atlanta, GA 30345
Security
Providing security for the personal information you submit via our Site is a top priority for ZiptoGreen. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We use Secure Socket Layer (SSL) encryption for information you may provide when you register through our Web site. ZiptoGreen restricts access to personal information to ZiptoGreen employees, contractors, and agents who are bound by confidentiality obligations and who have a need for the information in order to operate, develop, or improve our services. Please be aware, however, that no transmission of information via the Internet can be entirely secure. You should, therefore, always use caution when submitting personal information online. We take commercially reasonable steps to provide security for your information once we receive it.
Links to Other Web Sites
This Privacy Statement applies to ZiptoGeen only. Our Sites include links to other Web sites whose privacy practices may differ from those of ZiptoGreen. If you submit personal information to any of those sites, your information is subject to their privacy statements. ZiptoGreen’s Privacy Statement does not apply to information you may submit to those sites. We encourage you to carefully read the privacy statement of any Web site you visit.
Changes in this Privacy Statement
Please note that this Privacy Statement may change from time to time. If we change this privacy statement in ways that affect the personally identifying information we have collected through our Sites, we will post those changes in this space and advise you of choices you may have as a result of those changes. We will also post a notice on our home page that this Privacy Statement has changed. Each version of this Privacy Statement will be identified at the top by its effective date.
Privacy Statement Compliance
If you feel that ZiptoGreen has not complied with this Privacy Statement, please use TRUSTe’s Watchdog Complaint Form to submit your concerns.
Additional Information
If you have any additional questions or concerns about this Privacy Statement, please feel free to contact us any time through this web site or at privacyquestions@ziptogreen.com or by writing us at the following address:
LaCour Incorporated, 2200 Century Parkway, Suite 260, Atlanta, GA 30345
Your Privacy
ZiptoGreen's Pledge:
We will never share or sell your personal information without your permission.
ZiptoGreen energy efficiency Julia Carter Walt Bryde & Associates
ZiptoGreen energy efficiency Julia Carter Walt Bryde & Associates
ZiptoGreen energy efficiency Julia Carter Walt Bryde & Associates
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